Code of Ethics

Code of Ethics

Chedraui is founded on solid ethical values that have allowed us to achieve sustainable growth since its incorporation. In this regard, our Code of Ethics clearly establishes the principles of conduct by which all our employees, suppliers and service providers who have a relationship with us must abide.

These principles are transmitted through ethical standards and conduct that must be followed in all lines of operation. The Code also includes a guide to orient the actions of our employees in the event of any situation that is not duly indicated in the Code.

To honor the solid ethical values that have allowed us to achieve sustainable growth since our incorporation, the Code outlines the commitments we have made to our stakeholders are outlined, highlighting our absolute commitment to fair, honest, transparent, and respectful treatment, free from discrimination based on religious, ethnic, gender, sexual, and political reasons, among others.

In order to ensure that our employees are fully familiar with the code of ethics and thus comply with its policies, we constantly share and promote the code, with special emphasis on the importance of reporting any act that goes against them. In this way, we honor our commitment to the prevention of criminal acts and any form of corruption such as bribery, money laundering, and embezzlement, among others.

That is why it is an indispensable requirement for anyone aspiring to join the Chedraui Team to sign their commitment to the Code of Ethics during the induction course.

Likewise, key executive officers reaffirm their commitment year after year by signing a document in which they adhere to the Code of Ethics and are bound to comply with all our corporate policies.

At Chedraui we have an Anonymous whistleblower mechanism where any issue reported is followed up accurately and quickly. Employees, suppliers, and carriers may visit the website www.tipsanonimos.com/chedrauiteescucha or by telephone at 01-800-910-0013. Customers can also call our Call Center at 01-800-925-1111 or visit www.chedraui.com.mx. www.chedraui.com.mx .

Any employee who infringes our Code of Ethics will be sanctioned accordingly, based on the severity of the breach and damage caused as established in the Disciplinary Guidelines.

Noteworthy Policies in the Code of Ethics

• Anti-Corruption Practices:

At Chedraui we promote anti-corruption practices among our executives, commission agents, suppliers, employees, customers, and any other person acting on our behalf, seeking to prevent them from making an offer or promise to deliver any object of value in exchange for a personal benefit. They shall also refrain from making any bribe or any other improper payment to any public official, political or third party, with the aim of gaining or securing business, taking an improper advantage, or influencing any act or decisión

• Travel Expenses Policy:

Determines how employees or executives should act when offered or requested travel, tickets, or any other form of entertainment directly or indirectly from any third party with whom they have or intend to have a business relationship.

• Gifts and Presents Policy:

Establishes clear guidelines to regulate the receipt or acceptance of gifts, meals, tickets, events or other forms of entertainment, directly or indirectly from any third party with whom it has or aspires to have a business relationship.

• Policies to Prevent Fraud and Money Laundering:

The Company and its affiliates must comply with multiple legal provisions applicable to the economic activity it performs, especially those regulations that protect the financial system and the national economy, such as the detection and identification of Vulnerable Activities that could involve resources of illicit origin.

• Conflict of Interest:

Grupo Chedraui and its employees must avoid conflicts of interest, which may arise when a person is or may be influenced by personal considerations, generally economic, when making decisions that put their assets at risk. This includes refraining from using privileged financial information to benefit oneself, a direct or indirect family member, or third parties, to the detriment of the Company’s assets, its shareholders, or to the detriment of customers. It also establishes the principles to avoid anti-competitive practices by collaborators and the Company in particular.

Here you can consult our complete Code of Ethics. Download